Our own worst enemy…

I’ve been thinking a lot about how to best help leaders develop their teams since I’ve been focused on this work for the past ten years. What stands out for me is the ease with which we create “social threat” for others (you can also call this dis-stress). Just the nature of your role as a leader or manager can initiate a significant level of stress on your direct reports. Even the best managers create low level (hopefully manageable) threat for their teams, which is actually OK. Threat, in and of itself, is not the enemy. Overwhelming threat is. The kind of threat that results in people doing and saying things that, later on, they wish they hadn’t done and said.

One of the best ways to combat what I’ll call “unnecessary threat” is to take a more coach-like approach with your teams. This is brain-friendly in a number of ways. In his research, Richard Boyatzis (http://weatherhead.case.edu/faculty/richard-boyatzis) cites coaching as a way of halting and even reversing the effects of “power stress” on leaders. That’s a pretty powerful notion.

It’s also amazing to me how easy it is for managers and leaders who know and believe this to still be overly directive in their leadership approach. Again, I “blame” the brain along with a lower level of self-awareness (how’s that for provocative?!). We’re not always aware of how directive we are being. It’s also energy efficient AND feels good to tell people what to do. It’s rewarding for us, but it’s not as rewarding for our people.

So I think the best leaders understand the nature of mindfulness, have courage, are abundance-focused, and are able to practice delayed gratification. We can have a chat to discuss all of this.

Or if you don’t believe me, ask your people. (If you dare.)

2010 Spring

Response-Able Consulting LLC          NEWS-you-can-use-LETTER

Coaching for Work | Business | Life                                            Spring 2010

What’s News…
:: Coach’s Corner: Pushing Past Obstacles
:: Ask the Coach: Matching Work + Passion
:: In the Professional Spotlight: Health Care Help!
:: Quotes On…Perseverance
 Paul McGinniss Work Business Life Coach

Spring has indeed sprung and there have been tremendous challenges in my work and life in the first quarter of 2010. We welcomed a baby boy into this world, we placed my wife’s mom into a long-term care facility, and we had to put Winter, her 15-year old Teacup Maltese, to sleep. Talk about challenges.
 
And that is what this News-you-can-use-letter is all about — helping you better deal with challenges: whether it’s layoffs in and around your life, a misalignment between your work and your passion, or the recently passed Health Care Reform Act!
 
Before leaping into this month’s content, I’d like to welcome all of our new readers/subscribers. Please feel free to share your thoughts, feedback, questions and ideas with me. My goal is to provide you with a newsletter that is both interesting to read AND useful.

Coach’s Corner
Pushing Past Obstacles

One of our readers had a comment on last issue’s column on Goal Setting/Achievement. He was wondering what the effects of downsizing in the workplace are on the remaining employees. He’s seen many co-workers fired or moving-on in the past few months and wonders whether this can act as a deterrent or obstacle to achieving one’s goals.
 
One of our primary “social needs” or triggers is the need for certainty. Knowing what is “coming next” calms us down. Uncertainty, on the other hand, trips our limbic system and shifts us to a more fight/flight mode. Anything that increases uncertainty will tend to increase this state.
 
Layoffs in and of themselves are difficult for employees AND companies to manage. But the WAY this is handled goes a long way toward a better or worse situation for all involved.
 
The more advance notice management can give of a serious situation and the prospect of layoffs, the more uncertainty they can eliminate. The challenge with this approach is it can “tip” management’s hand. Many companies would rather not share this type of news. By not giving advance notice and simply announcing layoffs, employees are taken by surprise and there is an immediate and usually strong negative response based on the  immediate increase in the level of uncertainty: everything was “fine” yesterday but today people are losing their jobs. “Am I one of them?” is the question that springs to mind for many employees. Uncertainty! To make matters worse, many companies communicate very poorly (creating even more uncertainty). In the worst cases, companies don’t cut deep enough so a continuing series of layoffs occur which heightens the state of uncertainty. Employees are consumed with when will “the next shoe drop” and too much energy is wasted on imagined scenarios.
 
In this state, few people will think of self-actualizing (can you blame them). Folks will either ignore the situation and hope they’re not affected OR fight whatever change is occurring and try to hold on to whatever ground they can.
 
What to do?

 
As an individual, work on creating some level of certainty for yourself: work on what you CAN work on, perform your job well, update your resume, get back in touch with your network, talk to informed sources in and outside of your company, set aside some time to focus on your goals.
 
For a company, determine the trade-off between the potential value/cost of communicating/not communicating with your employees. Minimize the level of uncertainty as much as possible. Doing so will make a smoother and more productive transition for all.
 

Ask the Coach! 

“Hey Paul, I’ve got this situation…”

 
Question: What if your business is what you do to make money but it is not your passion. How does one stay motivated then?
 
Coach: Great question — and one that is probably true for many readers. I’ll answer the question in two “Ways.”
 
SUGGESTION: Way One is to move toward doing what you love as your work. That means to research different options or paths you can pursue to better align your passion with your work. My father once said, “If you can’t be a rock star — be a drum technician, own a recording studio, work in a music store, sell ad space for a music magazine…” You know, get near the heat!
 
Way Two is to use your work to fund the pursuit or practice of your passion until your work is your passion. Lower (yes, lower!) your expectations of what work means to you in the short-term and accept your current reality: work is a means to an end, your sponsor to a better life, your passion underwriter.
 
I think the quicker you can accomplish Way One, the better. Way Two is harder because the bulk of our time is spent AT work. Unfortunately, more of us fall into the Way Two category: Way Two Tired, Way Two Bored, Way Two Uninspired (forgive the pun!). If that sounds like you, perhaps thinking through this suggestion a bit more might be worth your time.
 
– – – – – –
 
Most of us wrestle with similar situations and questions. If you have  a burning question or issue, send it to me and I’ll address it here.
 

Note: All identities remain completely confidential (no real names will be used).

 
Have an issue, ASK THE COACH!

In the Professional Spotlight 
Robert Sammon Financial Services

Every issue, I spotlight a talented colleague from my growing network. This issue, it’s Robert J. Sammon, CLU, ChFC, LUTCF, founder of Robert Sammon Financial Services.

 

Robert is a 20-year veteran of the insurance industry. His focus is on assisting companies in the selection, implementation, and servicing of group health insurance plans. With the recent passage of the group health care bill, it has never been more critical to align yourself with a competent, seasoned, ethical and leveraged broker who will be able to guide you through the myriad changes coming your way. Rob can help you learn more about the changes to the law and whether your current plan is truly the best option for your company. He can provide you with an update about which plans are the most competitive on both a premium and benefit level. 

 

Also, think about the level of service you are getting from your current broker. Rob is often hired not to necessarily make immediate plan changes, but because people realize that they can obtain a far higher level of service from him for the same price they are currently paying.

 

A conversation with Rob will provide some insight as to what is happening in the industry and possibly save you some money on your health care plan. Call him at 212.242.8002 or email rsammon@sammonfinancial.com.

 

Quotes On …
Perseverance

 
“It’s not that I’m so smart, it’s just that I stay with problems longer.”
~Albert Einstein
 

“If we are facing in the right direction, all we have to do is keep on walking.”
~Buddhist Saying
 
“The difference between perseverance and obstinacy is that one comes from a strong will, and the other from a strong won’t.”
~Henry Ward Beecher
 
“Fall seven times, stand up eight.”
~Japanese Proverb
“Most people never run far enough on their first wind to find out they’ve got a second.”
~William James
 
“Don’t let the fear of the time it will take to accomplish something stand in the way of your doing it.  The time will pass anyway; we might just as well put that passing time to the best possible use.”
~Earl Nightingale
“Victory belongs to the most persevering.” ~Napoleon Bonaparte
“I do not think there is any other quality so essential to success of any kind as the quality of perseverance. It overcomes almost everything, even nature.”
~John D. Rockefeller
 
“Energy and persistence conquer all things.”
~Benjamin Franklin
“Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.”
~John Quincy Adams

5-4-4 Executive
Coaching

Create a Space for Strategic Thinking
 
You’ve heard of 911, 411, even 311. Now’s there’s 5-4-4, but before I get to that…
 
As an executive or business owner, you are probably busy putting out fires or responding to other people’s challenges, issues, requests… Your inbox may be overflowing and the demands on your time are increasingly greater. It may even seem like work is encroaching more and more on your personal life. It can be difficult–perhaps impossible–for you to find a way to think strategically.
 
Don’t get me wrong, putting out fires is great, but if that’s most of what you spend your time doing, all you end up with at the end of the day is a charred landscape. Depressing!
 
As an executive & business coach, I provide you with the space to think about your top issues. I offer you an objective yet challenging perspective. And I create a level of accountability that helps you stay on track and move toward your objectives.
 
So what’s this about 5-4-4?! Be one of the first three executives to contact me in April and receive five coaching sessions for the price of four. That’s 5 for 4 or 5-4-4.
 
Use this offer for yourself or send it to a colleague, a direct report — anyone you think is serious about being more focused, fulfilled, and satisfied with their work and their life.
 
Call (516.216.4233) or email to book YOUR sessions.
 
For more information about Response-Able Consulting LLC and our brain-based approach to coaching, visit our website.

Offer Expires: April 30, 2010

Response-Able Consulting LLC uses a variety of brain-based coaching models to help workplace and business leaders create the kind of results that support achieving their life’s work, vision, and purpose.
 
By working with how your brain works, we can facilitate positive change and help you get from where you are to where you want to be more quickly.
 
If there are issues keeping you awake at night, please share them with us and we’ll address them in future newsletters. I hope you found this issue useful.
(We typically distribute our NEWS-you-can-use-LETTER once each quarter.)
 
Sincerely,
 


Paul McGinniss, PCC SBL(R) MSHR

Coaching for Work | Business | Life
Response-Able Consulting LLC

o: 516.216.4233
 
Also, check out Divorce Coaching for Men, a one-of-a-kind program created by a man for men dealing with divorce.

 accounting Response-Able Consulting logo accounting Constant Contact All Star 2008
Safe Unsubscribe

This email was sent to paul@response-ableconsulting.com by paul@response-ableconsulting.com.

Response-Able Consulting LLC | 527 Forest Ave | Massapequa | NY | 11758

2009 Winter Newsletter

 

Response-Able Consulting LLC                                     NEWS-you-can-use-LETTER

Coaching for Work | Business | Life                                                     Winter 2009

What’s News…
:: Coach’s Corner
:: Ask the Coach!
:: In the Professional Spotlight
:: Quotes On…
 Paul McGinniss Work Business Life CoachDear Paul,

 
Welcome to the Winter 2009 NEWS-you-can-use-LETTER
 
Can you believe it’s 2010?!? I can’t. But I believe this will be a year of firsts: first year of the new decade, first year of a US economic recovery, first year as a dad (really!). I’m excited about all of the possibilities.
 
So rather than talk about resolutions, let’s focus on continuing our journey toward success, happiness, fulfillment. In fact, let’s focus on living this year like it was our last, even though it’s a first!
 
Did I confuse you? Read on.

Coach’s Corner
Starting at the End

Paul First Marathon FinishWhy is it that some goals seem to never materialize?
 
What I’ve noticed from my own and from others’ experiences is that an emotional connection to the goal is necessary for its achievement.
 
Many times, people create what I call “should” goals for themselves: “I should eat better,” “I should manage my time more effectively,” “I should be more patient with my employees” and on and on.
 
The problem is, it takes energy to focus on and work toward a goal and there needs to be a strong payoff for the brain and body to expend that energy. The brain’s normal state is to remain on alert for threats. As soon as we start to think, we’re using up precious resources and energy. The brain will resist this.
 
Create enough of an emotional pull (achieve a positive) OR push (avoid a negative) and you will create internal motivation.
 
The brain doesn’t want to do the work but it loves the payoff of having done the work — and it wants more of that payoff.
 
One way to create that emotional pull or push is to picture yourself on your deathbed and consider your life if you did or didn’t accomplish your goal. This will often help you cut to the chase to whether the goal is a true goal or a “should” goal.
 
Stephen Covey calls it “Begin with the End in Mind.”
 
I call it good thinking.
 

Ask the Coach! 

“Hey Paul, I’ve got this situation…”

 
Issue: I’m not excited about my goals. I can’t seem to make any progress.
 
Coach: As mentioned in the Coach’s Corner above, most of the time when people are not making progress on their goals it is because they are not truly connected to their goals on a deep emotional level. What I mean by that is a person is probably not excited about achieving the goal, he is not inspired by it, it is not materially or tangibly significant for her to accomplish. (Sometimes, it’s simply an untimely goal.)
 
There are hundreds of continuous external messages bombarding us to behave a certain way, to look a certain way, to fit in, to keep up. This can result in setting goals that we think are important but we end up disconnected from. For instance, when was the last time you achieved a goal you set and felt nothing or even let down? I believe this is because it is not YOUR goal, it is society’s goal for you. Make sense?
 
SUGGESTION: Start thinking about what would truly make your life worthwhile and examine your current goals in light of that. Consider whether the goals you currently have are your true goals or society’s goals for you. Then reset and reconnect to your goals!
 
Most of us wrestle with similar situations and questions. If you have  a burning question or issue you want to resolve, send it to me and we’ll address it here.
 

Note: All identities remain completely confidential (no real names will be used).

 
Have an issue, ASK THE COACH!

In the Professional Spotlight 
Beyond Nutrition Balanced Solutions

Every issue, I recognize one very special colleague from my growing network. This issue, I’m spotlighting Marianne Bellino, CHC MBA — founder of Beyond Nutrition Balanced Solutions.
 
Marianne is a Wellness Coach, Educator, and Consultant.
 
Marianne specializes in nutrition, fitness, and life/stress/time management solutions for individuals and corporations. Her programs and services are customized to provide a simple strategy: Be Healthy, Be Organized, Be Efficient, Be Balanced™.  Marianne understands first-hand how the demands and stresses of a busy lifestyle can affect your health. She has been able to reap the rewards of a balanced lifestyle and is passionate about helping others to do the same.
 
If there’s one thing I realize, it’s that we need energy to pursue our goals, realize our dreams, and live our passions. Marianne can help you maximize your health and create the energy you need to live your life to the fullest.
 
Contact Marianne by email or by phone 917.250.0267 to schedule a consultation.

 
Check out the BNBS website

Quotes On …
Energy

 
“Energy and persistence alter all things.” ~Benjamin Franklin
 
“And what is a man without energy? Nothing – nothing at all.”  ~Mark Twain
 
“A strong, successful man is not the victim of his environment. He creates favorable conditions. His own inherent force and energy compel things to turn out as he desires.”  ~Orison Swett Marden
 

Energy is an eternal delight, and he who desires, but acts not, breeds pestilence

.” ~William Blake

“If I would be happy, I would be a bad ballplayer. With me, when I get mad, it puts energy in my body.” ~Roberto Clemente
 
“The first requisite for success is the ability to apply your physical and mental energies to one problem incessantly without growing weary.” ~Thomas A. Edison
 
“The key that unlocks energy is desire. It’s also the key to a long and interesting life. If we expect to create any drive, any real force within ourselves, we have to get excited.” ~Earl Nightingale
 
“You can have anything you want if you want it desperately enough. You must want it with an inner exuberance that erupts through the skin and joins the energy that created the world.” ~Sheilah Graham
 
“Nothing can add more power to your life than concentrating all you energies on a limited set of targets.” ~Nido Qubein
 
“See where your own energy wants to go, not where you think it should go. Do something because it feels right, not because it makes sense. Follow the spiritual impulse.” ~Mary Hayes-Grieco

 
“Most people never run far enough on their first wind to find out they’ve got a second. Give your dreams all you’ve got and you’ll be amazed at the energy that comes out of you.” ~William James

2010 Kickoffer
 
Half Price
Executive
Coaching
Session
Who checks your thinking?
 
Most busy executives are not getting the information they need to properly manage their operation. Valuable information gets watered down (or totally stifled) the further “up the chain” it goes. After all, no one likes to give the boss bad news. Unfortunately, bad information can only results in bad decisions and even worse results.
 
As an executive, when was the last time you had the space to think through your top issues, an objective yet challenging voice in the room, and a level of accountability that facilitated staying on track and achieving your objectives? If your answer is seldom to never, perhaps it’s time you tried working with an executive coach.
 
I understand, times are still tough. Be one of the first four executives to contact me and receive a 50% discount off the 2009 rate for your first coaching session!
 
The rate for an executive coaching session usually starts around $250 but the first four executives who contact me by Feb 28 will receive it for only $125 that’s a small investment for a potentially significant payoff!
 
Use this offer for yourself or send it to a colleague, a direct report, a client, a customer, a friend, a family member — anyone you think is serious about being more successful, fulfilled, and satisfied with their work and their life
 
Feel free to call (516.216.4233) or email (paul@response-ableconsulting.com) to reserve YOUR session.
 
For more information about Response-Able Consulting and our brain-based approach to coaching, visit our website.
Offer Expires: February 28, 2010
Response-Able Consulting LLC uses a variety of brain-based coaching models to help workplace and business leaders create the kind of results that support achieving their life’s work, vision, and purpose.
 
By working with how your brain works, we can facilitate positive change and help you get from where you are to where you want to be more quickly.
 
If there are issues keeping you awake at night, please share them with us and we’ll address them in future newsletters. I hope you found this issue useful.
(We typically distribute our NEWS-you-can-use-LETTER once each quarter.)
 
Sincerely,
 


Paul McGinniss, PCC SBL(R) MSHR

Coaching for Work | Business | Life
Response-Able Consulting Inc.

o: 516.216.4233
 
Also, check out Divorce Coaching for Men, a one-of-a-kind program created by a man for men dealing with divorce.

 accounting Response-Able Consulting logo accounting Constant Contact All Star 2008
Safe Unsubscribe

This email was sent to paul@response-ableconsulting.com by

Response-Able Consulting LLC | 527 Forest Ave | Massapequa | NY | 11758

2009 Fall Newsletter

Response-Able Consulting NEWS-you-can-use-LETTER

Coaching for Work | Business | Life Fall 2009

What’s News…
:: Coach’s Corner
:: Ask the Coach!
:: In the Professional Spotlight
:: Quotes On…
Paul McGinniss Work Business Life Coach

 
Welcome to the Fall 2009 NEWS-you-can-use-LETTER.
 
I’ve always found that awareness is the first step toward creating change. So in this issue I offer a few key resources you can take advantage of to help you maximize your thinking and your results.

I guess knowledge really IS power.

 
Read on!

Coach’s Corner
“Your Brain at Work”

For those of you who have heard me speak about coaching, you know I use a unique brain-based approach that was created by Results Coaching Systems and its founder, David Rock.

Your Brain at Work book coverDavid is a powerhouse of a thinker and has released two new books this year. I bought both. The book I’m mentioning here is “Your Brain at Work.” It tells the story of “Emily” and “Paul” and allows us to travel inside their brains as they attempt to sort through the vast quantities of information they’re presented with, figure out how to prioritize it, organize it, and act on it. The book shows how it’s possible for Emily and Paul–and thus you the reader–not only to survive in today’s overwhelming work environment, but to succeed in it and still feel energized and accomplished at the end of the day.

Does that interest you? If yes, pick up this book. Why? Because I feel so strongly about the work David is doing and the promise it holds for us at work and, more importantly, in life, that I believe you need to and will benefit from reading it.

– – – – – – – – – – – – – – –

Ask the Coach!
“Hey Paul, I’ve got this situation…”

Most of us wrestle with similar situations and questions. If you have a burning question or issue you want to resolve, send it to me and we’ll address it here.

Issue: I’m feeling overwhelmed and unfocused.

Coach: How clear are you about what it is you’re trying to accomplish or where you’re heading in life, at work, with your relationships, health, faith…? If you’re crystal clear, how connected are you emotionally to accomplishing these things? By when? How?

Most of the time, when we are unfocused or overwhelmed it’s because we have not clearly and specifically identified a significant emotional goal (or goals), which usually causes us to say “yes” to anything to fill that void. We’re busy, but not fulfilled. Saying “yes” to everything quickly fills our plate to overflowing. I like to say, there is no tool to help you get 12 pounds in a 10 pound bag. You’ve got to lose 2 pounds (or more!). Stepping back and identifying some truly inspiring goals is a way of clearing the plate and getting focused and back in control of your time.

Note: All identities remain completely confidential (no real names will be used).

Have an issue, ASK THE COACH!

– – – – – – – – – – – – – – –

In the Professional Spotlight
Long Island Coaching Alliance

Usually, I use this space to recognize one very special colleague in my growing network. This issue, I’m spotlighting an event offered by the Long Island Coaching Alliance (LICA).

 
LICA-an International Coach Federation Chapter, serves Long Islanders and the coaches who serve them!
 
The Alliance is offering a powerful event, “How to Thrive in Today’s World” on Sunday, Nov 1 from 1:00 to 4:00 p.m. at Farmingdale State College. The objective of this program is to provide resources and information to help you better navigate through these tough times.
 
Here’s what you’ll experience:

 
Keynote Address from Judy Martin of News 12 Long Island, Founder of WorkLifeNation.com and recipient of our Inspiration of the Year Award
Panel Discussion featuring:
– Rita Kohn Chingas, Senior Vice President, Dawn Taylor Associates, Inc.
– Jed Morey, Publisher, Long Island Press
– Siobhan M. Murphy, MCC, Founder and Past President, Long Island Coaching Alliance; and Chief Evolutionary Officer and Owner, Quest Coaching International
– Bernie Siegel, PCC, President, International Coach Federation-New York City; and Executive Development, Career Management Coach, and Strategist
Networking Opportunities for Attendees
Exhibition of New York’s Top Coaches
Smart people don’t give up – they go out and find the answers they need. If you’re looking for answers, you need to attend this event. I know I’ll be there!

– – – – – – – – – – – – – – –

Quotes On …
Awareness

“I think self-awareness is probably the most important thing towards being a champion.” ~Billie Jean King

“The first step toward change is awareness. The second step is acceptance.” ~Nathaniel Branden

“Every human has four endowments- self awareness, conscience, independent will and creative imagination. These give us the ultimate human freedom… The power to choose, to respond, to change.” ~Stephen R. Covey

“The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.” ~M. Scott Peck

 “Know thyself.” ~Socrates

– – – – – – – – – – – – – – –

Identify
Your
Inspiring Goals
for
Half Price!

Are you exactly where you want to be?
 
If not, you need to start thinking and acting differently to change your results.
 
I know that can sound scary – so I have the tools and models to help you create change and take control in a powerful and fulfilling way.
 
Be one of the first five people in October, November, or December to request a 30-minute goal setting session and I’ll give you a 50% discount!
 
This powerful goal setting session usually runs $100 but the first five people who ask for it in each month will get it for only $50 — that’s a small investment with a big payoff!
 
Use this offer for yourself or send it to a colleague, client, customer, friend, family member — anyone you think is serious about being more successful, fulfilled, and satisfied with their work and life.
Feel free to call (516.216.4233) or email (paul@response-ableconsulting.com) to reserve YOUR goal setting session.
For more information about Response-Able Consulting and our brain-based approach to coaching, visit our website.

Offer Expires: December 31, 2009

 
Response-Able Consulting uses a variety of brain-based coaching models to help workplace and business leaders create the kind of results that support achieving their life’s work, vision, and purpose.
 
By working with how your brain works, we can facilitate positive change and help you get from where you are to where you want to be more quickly.
 
We typically distribute our NEWS-you-can-use-LETTER once each quarter. If there are issues keeping you awake at night, please share them with us and we’ll address them in future newsletters. I hope you found this issue useful.
Sincerely,
 


Paul McGinniss, PCC SBL(R) MSHR

Coaching for Work | Business | Life
Response-Able Consulting Inc.

phone: 516.216.4233
 
Also, check out Divorce Coaching for Men: Surviving the Fog of Divorce, a one-of-a-kind Divorce Coaching Program for Men created by a man, for men.

 

Clearly Communicate Expectations

I must be easily amazed.

Two posts ago I wrote about how amazed I was at leaders who put up with poor performers. In this post, I want to express my amazement at how many leaders think their employees know what is expected of them.

Whenever I’m faced with an employee performance issue, the first question I ask a leader is, “Does the employee know what is expected of them?”

The answer is usually, “Of course!”

I then ask, “Have you specifically communicated that expectation to the employee?”

The reply is usually, “They should know that!”

Let’s be frank here, employees are not mind readers (well, most are not). Unless you tell an employee in clear specific terms what you expect from them, you should expect a gap in performance.

What should be included when communicating your expectations? Think of the questions a reporter is trained to ask:

  • Who? Who is involved, who is doing what, who has authority or responsibility for the task.
  • What? what exactly do you expect in terms of an output or completed task. Include qualitative and quantitative measures. For qualitative measures, use a Lipert scale of expected output.
  • When? When should the task be completed, what is the deadline. Include milestone deliverables with dates AND times.
  • Where? Where should the employee turn for help, resources…
  • Why? You might forget this but it’s important to help tie the task to the larger departmental or organizational impact.
  • How? Leave this one to the employee, providing only required spending or other operational (or moral/ethical) guidelines. Give too much “how” and you become a micro-manager.

Before you take progressive or disciplinary action on an employee for poor performance, ask yourself, “Have I truly communicated my performance expectations in clear and specific terms?”

Then ask yourself, “Did I give them an opportunity to restate to me their understanding of and commitment to those expectations?”

If  you’re not sure of the answer to either of these questions, write down your expectations and schedule a meeting with the employee.

Perhaps the issue facing you is one of communication and not poor performance.

Why Are You Putting Up with Poor Performers?!?!

I’m simply amazed at leaders, managers and business owners who put up with poor performers (I’m not talking about you, of course).

Maybe I can reframe the situation and see if I can help those leaders think any differently about it.

Imagine it’s not a poor performer working for your company but instead a person, we’ll call him Henry*, dating your daughter (play along with me).

Would you allow Henry:

Read more

Enjoy Engage Extend

I tweeted recently about one way to look at (and create) happiness that employs three pieces:

1. Enjoyment – this has to do with pleasure and doing things we enjoy (eating chicken wings, watching a movie…)

2. Engagement – this involves doing what we’re good at; using our talents (singing, playing drums, making people laugh…)

3. Meaning – this is about reaching beyond ourselves and our own pleasure and fulfillment and sharing our gifts with our extended community (charity, volunteering, philanthropy…)

A personal example:

Read more

2009 Summer Newsletter

 

Response-Able Consulting                                                    NEWS-you-can-use-LETTER
  Coaching for Work | Business | Life                                                            Summer 2009

 
 
What’s News…
:: Coach’s Corner
:: Ask the Coach!
:: In the Professional Spotlight
:: Quotes On…
 Paul McGinniss Work Business Life Coach

 
Welcome to our Summer 2009 NEWS-you-can-use-LETTER.
This issue is all about stop, drop (what you’re doing) and check-in.
 
And it’s about beginning a formal dialog within the community of this newsletter’s expanding readership (that’s you) to begin making the kinds of concrete positive changes in your work and lives you’ve been thinking of and perhaps not realizing (yet!).
 
Let’s get started!

Coach’s Corner
What’s Going On?!

My sister, Nancy, recently got married and my brothers, my wife and a friend and I were “the band” for the reception party (we rocked!). One of my sister’s favorite songs is by 4 Non-Blondes and it’s called “What’s Up” or as we affectionately call it, “What’s Going On?”
 
Given summer has recently arrived (in my neck of the world) and we’ve quietly slipped into July, now is a good time to be asking yourself, “What’s going on” — with your work, your career, your department (if you’re a manager), your business unit (if you’re a leader)…
 
accountingTaking time to step away from tactical decisions and check-in on your goals and strategies is critically valuable time. Stephen Covey calls it Quadrant 2 time. Some people think it’s a waste of time, sitting around and thinking. Let me ask you, if your actions were taking you off-track from your goals, wouldn’t you want to know sooner rather than later? Here’s a few more questions to think about for your mid-year review:
 
– What are your specific written goals and strategies?

– How on- or off-track are you at this point?

– What will you do to course correct, if necessary?
– What other opportunities can you take advantage of or create?
– Who will check your thinking?
– Who will ask you the tough questions about your your plans?
 
These are just a few of the questions you might ask yourself. The main thing is, are you heading in the right direction and how objective is your viewpoint?
 
If you’re interested in finding out more about what it’s like to work with a professionally trained and certified coach, feel free to contact me with your questions by email or by phone, 516.216.4233, no strings attached.

Ask the Coach! 

 

“Hey Paul, I’ve got this situation…”

Each of us is faced with issues, questions, challenges, problems, opportunities, dilemmas… Some times, what we need is to step away from it all and clear a space to think through it–differently. That’s what this section is all about.
 
There’s a notion that roughly 80% of what small business owners face are similar issues. The other 20% is specific to their industry, niche, or product.
 
I believe the same is true of people, that 80% of what you deal with on a day-to-day basis is similar to what others are managing: money, health, relationships, family, hobbies, energy, friendships, living spaces, personal effectiveness. So one person’s question usually benefits many other people.
 
This is where you can create that space and ask those questions AND it will remain completely confidential (no actual names will be used).
 
So if there’s an issue or opportunity you’ve been wrestling with for longer than you care to admit, send it to me and we’ll address it in my Blog (for the sake of time) and present it in the next issue (for the benefit of our readers).
 
Go ahead, ASK THE COACH!

 

NYC SkylineIn the Professional Spotlight 
Midtown Networking Group

Usually, I use this space to recognize one very special colleague in my growing network. This issue, I’m recognizing a bunch of colleagues that make-up the Midtown Networking Group.
 
Mind you, this is no ordinary networking group. This is a group of people totally committed to each other’s business success and focused on building long-term relationships.
 
These are also not your typical “got a lead/get a lead” or “how many you got” networking meetings. We seek first to build a relationship, then to help build each other’s businesses.
 
The group represents over two dozen non-competing professional categories. If you’re in need of a particular resource or are unhappy with a current vendor, check us out. You’ll probably find someone (or two or three) of value.
 

Quotes On …
Planning

 

“Planning is bringing the future into the present so that you can do something about it now,” ~Alan Lakein

 
“Let our advance worrying become advance thinking and planning,” ~Winston Churchill

“Setting a goal is not the main thing. It is deciding how you will go about achieving it and staying with that plan,” ~ Tom Landry

“It takes as much energy to wish as it does to plan,” ~ Eleanor Roosevelt

figure at crossroads“Have a plan. Follow the plan, and you’ll be surprised how successful you can be. Most people don’t have a plan. That’s why it’s easy to beat most folks,” ~ Paul ‘Bear’ Bryant

“In preparing for battle I have always found that plans are useless, but planning is indispensable,” ~Dwight D. Eisenhower

“A man who does not plan long ahead will find trouble at his door,” ~ Confucius

“If we could first know where we are, and whither we are tending, we could better judge what to do, and how to do it,” ~ Abraham Lincoln
 
“Would you tell me which way I ought to go from here?” asked Alice.
“That depends a good deal on where you want to get,” said the Cat.
“I really don’t care where,” replied Alice.
“Then it doesn’t much matter which way you go,” said the Cat.
~ Lewis Carroll, Alice’s Adventures in Wonderland (1865)

 

 

Response-Able Consulting uses a variety of brain-based coaching models to help successful businesspeople create the kind of business or work that supports achieving their life’s vision.
 
By working with how your brain works, we can facilitate positive change and help you get from A to B more quickly.
 
We typically distribute our NEWS-you-can-use-LETTER once each quarter. If there are issues keeping you awake at night, please share them with us and we’ll address them in future newsletters. I hope you found this issue useful.
Sincerely,
 


Paul McGinniss, PCC SBL(R) MSHR

Coaching for Work | Business | Life
Response-Able Consulting Inc.

phone: 516.216.4233
 
Also, check out Divorce Coaching 4 Men: Surviving the Fog of Divorce, a one-of-a-kind Divorce Coaching Program for Men created by a man, for men.

50% off to First Five People in Jul, Aug & Sep

Want to take charge of things?
 
Then it’s time get clear and create some certainty in your life. It’s time to (re)set some goals.
 
Because I feel so strongly about the power of written goals, I’m offering a 50% discount to the first five people who contact me and request a 60-minute goal setting session in either Jul, Aug, or Sep 2009.
 
This powerful goal setting session usually runs $150 but the first five people who ask for it in Jul, Aug, and Sep will get it for only $75!
 
Why? Because I think everyone deserves to be happy and live a fulfilled life and I want to do my part to help make that happen.
 
Use this coupon for yourself or give it to a colleague, client, customer, friend, family member — anyone you think is serious about being more successful, fulfilled, and satisfied with their life.
 
Feel free to call (516.216.4233) or email (paul@response-ableconsulting.com) me with any questions you might have.
 
For more information about Response-Able Consulting and our brain-based approach to coaching, visit our website.

Offer Expires: Sep 30, 2009
Safe Unsubscribe

This email was sent to paul@response-ableconsulting.com by paul@response-ableconsulting.com.

Response-Able Consulting | 527 Forest Ave | Massapequa | NY | 11758

2009 Spring Newsletter

Response-Able Consulting                              NEWS-you-can-use-LETTER

Coaching for Work | Business | Life Spring 2009

What’s News…
:: Coach’s Corner
:: Divorce Coaching 4 Men
:: In the Professional Spotlight
:: Quotes On…
Paul McGinniss Work Business Life CoachDear Paul,

Welcome to our Spring 2009 NEWS-you-can-use-LETTER.
This issue includes information to help you stay focused regardless of your circumstances. Let’s face it, there will always be something to challenge you, tempt you, stall you, derail you. And there will (almost) never be “the perfect time” for anything.
My hope is that by using the information in this issue, you will think new thoughts that create new actions that generate better results faster than if you simply applied your existing hardwiring.
Read on!

Coach’s Corner
Is It time for a Business Coach

accountingAn article appeared on a sales and marketing website asking, “Do you need a business coach when budgets are tight?”
You might expect a trite answer. Instead, the article presents the value of using a business coach and how it’s different than working with a business consultant and it offers 5 questions (though it says 6) to ask yourself to help make the decision.
Need more info about working with an executive business coach, check out the 2009 Sherpa Executive Coaching Survey.
Finally, I would say that working with a coach is sometimes the ONLY time a person gets to step out of their work and take a more objective look at what they’re doing and where’s it’s taking them. Clients are often surprised at the results they get by “creating a space” to work with a coach on a regular basis. Even small changes can create big results.
If you’re interested in finding out more about what it’s like to work with a coach, feel free to contact me with your questions by email or by phone, 516.216.4233, no strings attached.

Divorce Coaching for Men

Now, on its own!

Divorce Coaching 4 Men logoAs a reader of the quarterly News-you-can-use-letter, you know about my specialty divorce coaching program for men. Given it is such a unique program focused completely on a life coaching issue — helping men move more easily and quickly through the fog of divorce — I have decided to break out the program as a business in its own right and start a separate newsletter to directly serve this group of men. Trish, my new bride and creative director of Agapito Design Studio, has even created a new logo for the business (see above)!
What does this mean for you?! Two things.
1. If you know any men who are going into, through, or coming out of a divorce, please forward this newsletter to them so they can sign-up for the new Divorce Coaching 4 Men newsletter. It will have resources, tips, and suggestions to help men regain clarity and focus and start moving forward with their NewLife.
2. In place of DC4m in this newsletter will be a new section called “ASK THE COACH!“, where you can ask whatever questions you want and I’ll answer as many as I can in the next News-you-can-use-letter.
Go ahead, ASK THE COACH!

In the Professional Spotlight
Pamela Ross of Atlantic Human Resource Advisors

Atlantic HR Advisors logoPamela Ross is an experienced human resources expert, a successful business owner, and a very humble professional. She’s also the president of Atlantic Human Resource Advisors. Her company offers HR consulting and outsourcing services with a strong emphasis on labor and employment administration and compliance. Their unique approach is designed to meet the human resources needs of small- to medium-sized organizations, particularly those with limited in-house human resources capabilities.
Pam’s business reminds me of Stephen Covey’s Quadrant  II activities — not “urgent” but very important. As with all non-urgent but important activities, the danger in not acting is that when you need it most, it might be too late.
Don’t get yourself in a bind. Contact Pam now to discuss how she might be able to help you address your company’s need for an HR Compliance System, an HR Portal, a Company Handbook, Policy Review & Development, HR Advice-on-Demand, an HR Report Card, or any Custom or Specialty HR Issues you might have.
A conversation with Pam might just save you thousands of dollars and countless headaches.

Quotes On …
Reflecting

accounting“Reading without reflecting is like eating without digesting.” ~Edmund Burke

“Reflect upon your present blessings – of which every man has many – not on your past misfortunes, of which all men have some.” ~Charles Dickens

“Seeing within changes one’s outer vision.” ~Joseph Chilton Pearce

“Only when the clamor of the outside world is silenced will you be able to hear the deeper vibration. Listen carefully.” ~Sarah Ban Breathnach
“By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third, by experience, which is the most bitter.” ~Confucius
“Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.” ~Peter F. Drucker

“My role in society, or any artist’s or poet’s role, is to try and express what we all feel. Not to tell people how to feel. Not as a preacher, not as a leader, but as a reflection of us all.” ~John Lennon

Response-Able Consulting uses a variety of brain-based coaching models to help successful businesspeople create the kind of business or work that supports achieving their life’s vision.
By working with how your brain works, we can facilitate positive change and help you get from A to B more quickly.
We typically distribute our NEWS-you-can-use-LETTER once each quarter. If there are issues keeping you awake at night, please share them with us and we’ll address them in future newsletters. I hope you found this issue useful.
Sincerely,


Paul McGinniss, ACC RCC SBL(R) MSHR

Coaching for Work | Business | Life
Response-Able Consulting Inc.
Divorce Coaching 4 Men

phone: 516.216.4233
Also, check out Divorce Coaching 4 Men: Surviving the Fog of Divorce, a one-of-a-kind Divorce Coaching Program for Men created by a man, for men.

2009(!!!)Offer

Are you looking for answers???
As a coach, one of the primary benefits I can offer you is SPACE: space to STEP OUT of your busy life and do the IMPORTANT work of figuring out what you want your life to be about and creating a plan to get there.
In order to make it possible for as many people as possible to give coaching a test drive, I’m offering — for the entire year of 2009 — a Complimentary Coaching Consultation to any person looking to get focused and clear about their personal and professional journey.
Use this coupon for yourself or give it to a colleague, client, customer, friend, family member — anyone you think is serious about being more successful, fulfilled, and satisfied with their life.
Feel free to call (516.216.4233) or email (paul@response-ableconsulting.com) me with any questions you might have.
For more information about Response-Able Consulting and a brain-based approach to coaching, visit our website.

Offer Expires: December 31, 2009

Clarity about Coaching

Even though coaching has been around for many years (the first reference to coaching in the academic press was back in 1937), there still seems to be a lot of confusion involving “what is a coach” and “what does a coach do.” I thought I’d take some time to clarify that and to offer you some pointers about selecting a coach, if that’s something you think would help you reach your goals.

There are many definitions of coaching (and we’re not talking sports coaching here!). I use a simple definition: facilitating positive change in a client’s life. I think of it as helping you get from where you are to where you want to be more quickly and powerfully. I work with clients to help them think new thoughts, which (literally) creates new wiring, which generates new habits, which leads to new/better/long-lasting results.

When you work with a coach, you create a consistent level of accountability and stretch in your life that normally does not exist in any other relationship you have. The coaching relationship is also based on your agenda and your thinking (though some coaches act more like consultants or experts or mentors).

My particular method of coaching uses the latest findings in neuro-science to help me work with the way your brain works–and every person’s brain is completely unique and different.

In addition to the generic definition of coaching, there are many types of coaches. They fall into three primary categories and many sub-categories or niches. The main three are:

  • Life coaching
  • Business coaching
  • Executive coaching (sometimes called Workplace Coaching)

Read more